Provides small businesses with everything to take care of their teams.

Senior Engineering Manager, Shared Experiences/Growth

USA, Canada / Remote
Job Type
11+ years
Apply to Gusto and hundreds of other fast-growing YC startups with a single profile.
Apply to role ›

About the role

Gusto is looking for an engineering leader to kickstart a team called Shared Experiences for ensuring that all of Gusto’s customers have consistent high quality interactions. This team is a part of the broader Growth engineering effort in Gusto.

You’ll lead and grow a team of engineers and work closely with design, product management and data science teams to own and drive the team’s vision, strategy and execution. This role focuses on helping to drive the creation and rollout of a comprehensive customer communications platform, information architecture strategy, customer dashboards and more with the goal of helping our customers realize the value of the product in an intuitive way.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, team management and financial services tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

The engineering leader will bootstrap and lead a world class engineering team to build out platforms that provide a delightful experience to our customers with a focus on efficiently getting the job done.

Here’s what you’ll do day-to-day:

  • Hire, lead and grow a team of diverse talented engineers
  • Work cross functionally with design and product management to own the team’s vision and strategy
  • Work with cross-functional partners in engineering and data science to realize the vision

Here’s what we're looking for:

  • 5+ years software engineering experience
  • 3+ years software engineering management experience
  • Experience in highly cross-functional environments for highly complex products preferred.
  • Experience in bootstrapping teams from the ground up preferred.
  • Prior experience in growth, front end engineering and user experience optimization preferred.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations at

Why you should join Gusto

Gusto helps small businesses and their teams to do the best work of their lives. Our customers truly love our product and we think you’ll love building it. Come join us in San Francisco, Denver, NYC, or Remote and help serve over 200,000 businesses across the USA.

Team Size:2000
Location:San Francisco
Edward Kim
Edward Kim
; Empowering Gusto's Engineering Team
Tomer London
Tomer London
; Empowering Gusto's Product and Design Teams
Joshua Reeves
Joshua Reeves