Connects healthcare facilities with nurses nearby.

Strategy & Operations Associate

Location
Remote
Job Type
Full-time
Experience
Any (new grads ok)
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About the role

Who we are

We exist to lift as many people as possible up the socioeconomic ladder. The average nursing assistant without a college degree makes $36k a year; the average nursing assistant on Clipboard Health makes $53k a year and the top 5% make $74k a year. We dramatically improve lives by letting healthcare professionals turn extra time & ambition into career growth. We have some healthcare professionals texting us photos of a car they were finally able to buy, while others send pictures of a school & church they’re building in their native Haiti with money they earn here, and more.

We’re a profitable post Series B startup that's part of the Top 100 YC Companies. We’ve grown 11x (across all key metrics) in the last 15 months and need your help to keep growing to serve more healthcare professionals, healthcare facilities, and patients.

Who you are

You would be joining the Strategy and Operations arm of our Product organization. Our product today manages millions of dollars of invoices & pays thousands of participants on both sides of the market. But, we have only scratched the surface in the space of products and experiences we could build, and need your help.

We are looking for an outstanding Strategy and Operations Associate who will work at the nexus of operation and analytics, while working across the org to drive our business forward. As a Strategy and Operations Associate, you'll be insanely curious, uncover opportunities to improve the operation of our marketplace, and deploy your sharp analytical mindset on high-impact projects.

I’d read our Product Team Standards document (https://creatingvalue.substack.com/p/high-quality-and-fast) and our Product Team Structure document (https://creatingvalue.substack.com/p/the-product-team) to get a sense of how we think and what we value.

As an Strategy & Operations Associate you will:

  • Partner with product and operations teams to conduct in-depth quantitative analyses that guide strategic decisions
  • Make recommendations based on detailed analysis and a deep understanding of our product, competitive environment and industry
  • Step into an operational role to implement those recommendations, ensuring programs get off the ground and meet your high expectations
  • Help our C-suite solve specific issues related to performance and the company's strategic interests
  • Use your organizational experience to become an "instant expert" in different parts of the company, huddling people, analyzing processes and helping different sub-orgs attain and maintain key performance metrics
  • Build and maintain reports, models, and visualizations which provide insight into users experiences and business performance
  • Write and maintain product documentation for new and existing features
  • Contribute to our team and company data culture through peer collaboration, training, coaching and more

Time-zones or offices:

Clipboard Health is a fully global and remote company and always has been.
However, we require you to overlap 4h of your day with San Francisco PST working hours, to ensure space for simultaneous collaboration.

You can work from any country in the world, every 6 months we get the whole team together for an off-site somewhere... Rooting to see you there! :)

Qualifications

  • Bachelor's Degree or equivalent
  • 2-5+ years of Management Consulting, Investment Banking, Product Management, BizOps, Strategic Finance, or similar.
  • You are a team player and love to deliver outstanding results while having a fun time with your teammates doing it
  • You have some "archaeologist" in you, are insatiably curious and enjoy digging for truth
  • You want to work in a fast-paced environment with constant change
  • You are resourceful and not afraid to roll up your sleeves

Why you should join Clipboard Health

At Clipboard Health (YC W17) we work with healthcare facilities such as hospitals, assisted living facilities, and rehab centers to provide on-demand nursing staff. We are a fully remote team that is humble and hardworking. We think this is the best way to improve a ton of lives. Nurses will have better schedules and shorter commutes, and patients will receive better care.

Clipboard Health
Founded:
Team Size:500
Location:San Francisco
Founders
Wei Deng
Wei Deng
CEO