Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and messaging. We do not sell an abstract, futuristic technology - we sell a solution that a large number of Fortune 500 companies are using today to drive engagement and sales across the entire customer journey. By leveraging deep reinforcement learning and our continuously learning neural network, our customers are able to successfully meet their objectives of generating social engagement, driving commerce and providing customer service. We're building the future of how technology and people work together to create frictionless experiences for customers.
Want to have a direct impact in solving the top challenges businesses face today? Join us!
Job description
We are looking for a Manager DevOps Engineer to work collaboratively with software development team to deploy and operate the systems. You'll be responsible to ensure the system is running smoothly and is being monitored continuously to resolve issues.
Responsibilities
Requirement
We encourage you to apply if this role excites you -- even if you don't meet every requirement. We're eager to work with people who are passionate about what we're building, especially those with unconventional career paths. Make a case for why you! We're looking for ambitious team players who will add value and stick with us as we grow - not just candidates who check all the boxes!
We are committed to building an inclusive and diverse team. Netomi is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
Netomi's AI enables self-driving customer care for companies like HP, Westjet, Singtel and more. By autonomously resolving over 70% of support tickets on email, chat, messaging, social and voice, companies using Netomi reduce support costs, boost customer happiness, enhance agent productivity and automate up-sell.