Shopify for home service professionals

Business Development Representative

Location
New York, NY / Remote
Job Type
Full-time
Experience
Any (new grads ok)
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Shannon Kay
Shannon Kay
Founder

About the role

About ProPhone

ProPhone believes that home service pros and small businesses are the backbone of the economy and have gone too long without the right technologies. ProPhone is building Shopify for service businesses. Our focus is to help pros grow online through acquiring direct business, faster. We offer the tools to help pros get discovered, trusted, and booked directly.

ProPhone is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team ~10. We're YC-backed and seed-funded, and we're looking for a BDR who will play a pivotal role in our growth over the coming year and be a direct link to interfacing with our customers each day to help shape the future of our product.

We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

⚡ What you'll do

  • The focus of the role will be to own the full sales cycle from qualifying the lead to closing the sale (all lead identification will be provided in advance)
  • Conduct outbound sales efforts across multiple communication mediums (E.g., cold calling and email sequences)
  • Manage pipeline of active leads and utilize sales software (Hubspot, Salesloft)
  • Refine and iterate sales messaging and contribute to growth team brainstorming sessions on improving our sales process
  • Actively manage customer accounts post sale and relay product learnings to the product team

🎯 What we're looking for

  • 1+ years experience in sales (a bonus if SMB sales)
  • Comfort with reaching out to cold leads through multiple communications channels (phone, email, etc.) with an enthusiasm for developing sales skills through cold calling
  • Advanced time management skills with the ability to multitask through a high volume of relationships / initiatives at the same time
  • Desire to work with or experience working with small teams in an agile, startup environment
  • Excellent written and verbal communication skills
  • Someone eager to learn and grow in sales!

🤗 Who you are

  • Team player with a passion for learning and interest in sales
  • Self-starter who finds comfort in ambiguity
  • Goofball who loves having fun

🙌 What we offer

  • Competitive cash compensation (mix of base pay + commission) + equity package
  • Monthly stipends for medical coverage
  • Signing stipend for technology and workspace enhancements
  • 401(k) plan (non-matching)
  • Unlimited vacation, 7 company holidays including election day, and 1 personal volunteer day a year
  • Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
  • Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta

🌎 Where you'll work

We're a remote-first team with presence in New York, Boston, Atlanta, and San Diego. You can view our website at prophone.com and team at prophone.com/about

Why you should join ProPhone

ProPhone believes that home service pros and small businesses are the backbone of the economy and have gone too long without the right technologies. We are enabling service businesses to grow their business online. In a way, we’re building Shopify for service businesses to (1) bring the business online with a website, (2) market the business, and (3) manage everything from one place.

ProPhone is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of Dylan Stone-Miller (Founding Full Stack Engineer), Matthew Konicke (Founding Sr. Backend Engineer), and Michael Zhu (Growth Manager). We're YC-backed and seed-funded, and we're looking for an engineering leader who can not only help us shape our product and engineering culture but also shape the company itself.

We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

ProPhone
Founded:2020
Team Size:5
Location:New York
Founders
Shannon Kay
Shannon Kay
Founder
Nick Ornitz
Nick Ornitz
Founder