AI-powered environments that are safe, efficient, and sustainable.
Ambient.ai is an AI company headquartered in Palo Alto on a mission to prevent as many security incidents as possible. Our breakthrough technology combines cutting-edge deep learning with a contextual knowledge model to achieve human-like perception ability. Ambient's flagship product has been deployed by multiple Fortune 100 companies to solve a mission-critical problem in a way that has never been possible.
The company was founded in 2017 by Shikhar Shrestha and Vikesh Khanna who are experts in artificial intelligence from Stanford University who previously built iconic products at Apple, Google, Microsoft, and Dropbox. We are a Series-B company backed by Andreessen Horowitz (a16z), SV Angel, YCombinator, and visionary angels like Jyoti Bansal, Mark Leslie, and Elad Gil.
Recently named on the YC Top Companies List 2021, and the Forbes Cloud 100 Rising Stars 2020, we’re achieving the impossible daily and transforming an industry that has seen little innovation for decades. We are always looking for passionate people that enjoy tackling the toughest problems with cutting-edge AI/ML. Come join us! 100% of employees surveyed in our most recent engagement survey say they would recommend Ambient.ai as a great place to work and expect to be here in 2 years!
Position Overview The Customer Success team at Ambient.ai plays a pivotal role with our enterprise customers. The team is responsible for orchestrating the customer relationship, shepherding them from an initial kick-off and through implementation, onboarding, testing, and training. They help drive effective product adoption and provide best practice advice to ensure customers are getting value and deriving success from our platform leading to renewal and expansion.
The Customer Success Manager is the perfect role for someone with excellent interpersonal skills, customer success experience, and some technical implementation, product configuration, or professional services expertise. Part coach, project manager, consultant, and product expert, you’ll be passionate about helping our enterprise customers transform their business processes by deploying cutting-edge technology in complex enterprise environments at a global scale.
If you want to be at a fast-moving startup, work closely with big-name companies, provide expert advice and help solve some of their mission-critical problems, you may be the CSM we’re looking for!
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At Ambient.ai, we respect and admire the builders and the creators. Send us your most incredible project - we'd love to see it.
Ambient.ai is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.
Ambient.ai is a stealth AI company headquartered in Palo Alto on a mission to enable intelligent environments that are safe, efficient and sustainable. Our breakthrough technology combines cutting edge deep learning with a contextual knowledge model to endow agents with a human-like perception ability. Ambient's flagship product has been deployed by multiple Fortune 100 companies to solve a mission-critical problem in a way that has never been possible.
The company was founded in 2017 by experts in artificial intelligence from Stanford who previously built iconic products at Apple, Google, Microsoft and Dropbox. We are backed by Andreessen Horowitz (a16z), SV Angel, Y Combinator, and visionary angels like Jyoti Bansal, Mark Leslie and Elad Gil.
There’s work and there’s your life’s work. We are looking for people who believe in the transformational power of AI, have an insatiable desire to solve customer problems with delightful products and are ready to be a part of something much bigger than themselves to do their life’s work (email@example.com).