Self-Driving Customer Care
Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and customer service. Our clients include Fortune 1,000 companies. Our artificial intelligence platform gives customer service teams the ability to activate, manage & train their AI to deliver an experience that delights consumers and turns customer service into a competitive advantage.
We care about building a company that not only has the best technology and product on the market but also provides superior service to our customers.
We are looking for an experienced Project Manager to join our growing team. We are seeking a candidate who has proven leadership skills, the ability to think critically and problem-solve, and a track-record of ensuring project milestones and deadlines are met.
Netomi's AI enables self-driving customer care for companies like HP, Westjet, Singtel and more. By autonomously resolving over 70% of support tickets on email, chat, messaging, social and voice, companies using Netomi reduce support costs, boost customer happiness, enhance agent productivity and automate up-sell.