Amazon-quality product recommendations for any e-commerce store
Depict is on a mission to challenge Amazon's domination of e-commerce. We connect customers and retailers over a shared love for great products, by making e-commerce product discovery a breeze from start to finish. We want retailers with the best products, not the largest budgets, to win.
We use computer vision and natural language processing to truly understand the product and provide state of the art product recommendations.
We serve hundreds of millions of requests every month on some of the largest e-commerce sites in Europe and are backed by some of the world's most renowned investors, including Y Combinator, Initialized and EQT Ventures.
What's the opportunity? As a Customer Success Manager you aim to become our customer's trusted advisor. You will play a key role in Depict's success by making sure we retain and grow our customers by enabling them to maximize the value gained from Depict.
Externally, you will work closely with some of the most well-known e-commerce retailers in Sweden and the rest of Europe - supporting and driving monthly meetings with e-commerce managers and C-level. Internally, you will play an important cross-functional roll: acting as the voice of the customer in product development, project managing onboarding, as well as working closely with growth.
How will I make an impact?
What skills do I need?
You'll love Depict!
You will join an accomplished, humble team with the drive to build something great. We've traveled across Europe to speak with (and sometimes gatecrash!) customers. In short, we're passionate about doing everything we can to move Depict forward. With backgrounds ranging from Cambridge, Google, Uber and McKinsey, we are united by our passion for building and delivering a great product.
We think big but start small when solving problems, delivering value first and moving quickly until we have something great.
Everyone at Depict gives and appreciates honest, constructive feedback and we have a radically candid culture that helps us all grow and improve rapidly.
Amazon-quality product recommendations for any e-commerce store.
Amazon has the best product recommendations. They use their historic sales data to create these recommendations. The problem though is that other e-commerce stores lack enough sales training data to do the same.
We've solved this problem. The Depict.ai algorithm increases overall e-commerce revenue by 4-6% for any store without needing any sales data at all.